Report Abuse or Spam on Summit Valnex's AI Trading Platform - Secure Crypto Trading Platform

1. What You Can Report

• Suspicious trading activities
• Fraud attempts
• Spam messages
• Phishing attempts
• Non-compliance with our Terms of Service
• Unauthorized access attempts

2. How do I report an incident?

To report an incident, please email our security team:

Email: info@summitvalnex.com

Please provide the following details:

• Incident date and time
• Detailed account of the incident
• Relevant screenshots or supporting evidence
• Your contact information

3. What to Expect After You Submit Your Report?

• We will acknowledge receipt of your report within 24 hours.
• Our security team is conducting a full investigation into the incident.
• We take the necessary measures to protect our users.
• You’ll receive feedback on your results.

4. Privacy and Confidentiality

Every report is handled in strict confidence. Your identity will be shared with the appropriate authorities only if required for an investigation.

5. Emergency Contact

If you're dealing with an urgent security issue, please contact us right away at:

Email: info@summitvalnex.com

6. Important Guidelines

• Report incidents promptly
• Safeguard all evidence
• Please avoid including any personal or confidential information in your report.
• Please communicate only through our official channels.